Job Opening: Call Center Team Lead – The Resource Management BPO, Lahore, Punjab
The Resource Management BPO is inviting applications for the role of Call Center Team Lead in Lahore. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.
The Resource Management BPO operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.
Job Information
| Company: | The Resource Management BPO |
| Position: | Call Center Team Lead |
| City: | Lahore, Punjab |
| Province: | Punjab |
| Education: | Confidential |
| Salary: | PKR 70.000 - PKR 90.000 per Month |
| Job Type: | Full-time |
Job Description
We are currently looking for a motivated and results-driven Call Center Team Lead to join our vibrant team. In this pivotal role, you will be responsible for overseeing daily operations within the call center, ensuring both efficient service delivery and high levels of customer satisfaction.
Your key responsibilities will include managing a team of call center agents, providing essential training and support, establishing performance metrics, and analyzing call data to enhance operational efficiency.
The ideal candidate will possess strong leadership capabilities, effective communication skills, and a dedication to delivering outstanding customer service. Previous experience in customer support and a background in a team leadership role are highly desirable.
Benefit
- Professional networking opportunities
- Work-life balance
- Professional training
- Recognition and performance awards
- Skill development
- Collaborative work environment
- Valuable work experience
- Access to the latest technology
- Opportunities for promotion
- Opportunities to contribute to business growth
Requirements
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- No Criminal Record
- Minimum Age of 18 Years
- Good Communication Skills
- Physically and Mentally Healthy
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company Address
| Province | Punjab |
| City | Lahore |
| Google Map | Google Map |
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