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Job Opening: Complaints Administrator – Translation Empire, Islamabad, Islamabad Capital Territory

Translation Empire company icon
Published 8 hours ago

Translation Empire is currently seeking applicants for the position of Complaints Administrator in Islamabad. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Translation Empire, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:Translation Empire
Position:Complaints Administrator
City:Islamabad, Islamabad Capital Territory
Province:Islamabad Capital Territory
Education:Confidential
Salary:PKR 35.000 - PKR 140.000 per Month
Job Type:Full-time

Job Description

Translation Empire is looking for a committed and detail-oriented Complaints Administrator to join our team in DHA Sector F, Rwp. In this role, you will manage customer complaints and uphold our high standards of customer service.

Key Responsibilities:

  • Promptly manage and acknowledge customer complaints
  • Work closely with the Complaints Manager to improve processes
  • Document investigations and effectively communicate outcomes
  • Ensure exceptional customer service standards are met

Requirements:

  • A minimum of 1 year experience in customer service or complaint resolution
  • Exceptional attention to detail
  • A collaborative team player with strong problem-solving skills

This position requires in-office attendance from 10 AM to 7 PM, offering a competitive salary for the right candidate.

Benefit

  • Opportunities to contribute to business growth
  • Skill development
  • Work-life balance
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Professional networking opportunities
  • Opportunities for promotion
  • Recognition and performance awards
  • Valuable work experience

Requirements

  • Physically and Mentally Healthy
  • Minimum Age of 18 Years
  • Minimum Education of High School Diploma
  • Able to Work Under Pressure
  • Experience in the Related Field (Preferred)
  • Able to Work in a Team
  • Good Communication Skills
  • No Criminal Record
  • Willing to Be Placed in the Designated Work Location

Company Address

Province Islamabad Capital Territory
City Islamabad
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