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Job Opening: Online Tutoring Customer Service Representative – Mathmakesmart( MMS), Lahore, Punjab

Mathmakesmart( MMS) company icon
Published 3 weeks ago

Mathmakesmart( MMS) is currently hiring for the role of Online Tutoring Customer Service Representative located in Lahore. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Mathmakesmart( MMS) invites interested applicants to submit their applications.

Job Information

Company:Mathmakesmart( MMS)
Position:Online Tutoring Customer Service Representative
City:Lahore, Punjab
Province:Punjab
Education:Confidential
Salary:PKR 45.000 - PKR 60.000 per Month
Job Type:Full-time

Job Description

Location: Office-based at 30-D New Garden Block, Garden Town Lahore

Job Type: Full-time

Timing: Night Shift from 9 PM to 6 AM

Department: Customer Support

Job Summary:

Join Mathmakesmart (MMS) as a Customer Service Representative (CSR). In this role, you will be the primary point of contact for students, parents, and tutors, responsible for ensuring clear communication and providing exceptional service.

Key Responsibilities:

– Address inquiries through chat, email, and phone.

– Assist with account setup, session scheduling, and resolve technical issues.

Requirements:

– Previous experience in customer service, preferably within the education sector.

– Strong English communication skills.

– Proficient with technology and adept at problem-solving.

Benefit

  • Recognition and performance awards
  • Skill development
  • Work-life balance
  • Professional networking opportunities
  • Access to the latest technology
  • Collaborative work environment
  • Professional training
  • Opportunities for promotion
  • Valuable work experience
  • Opportunities to contribute to business growth

Requirements

  • Good Communication Skills
  • No Criminal Record
  • Minimum Education of High School Diploma
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Physically and Mentally Healthy
  • Able to Work in a Team
  • Willing to Be Placed in the Designated Work Location
  • Experience in the Related Field (Preferred)

Company Address

Province Punjab
City Lahore
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Company Information

Mathmakesmart( MMS)